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What Is itsme?

itsme is an app that allows users to verify their identity and add legally binding signatures to documents. This page explains how it works.

itsme is a digital identity service and smartphone app developed by Belgian Mobile ID. The program is designed to help users complete online identification and authentication as well as to securely sign documents with its business partners from across a range of sectors.

The platform stores all data in secure servers, based in the European Union. This means that there is no data saved on the user's smartphone, reducing the chances of fraudulent activity involving a user’s personal information and protecting the organizations that use the platform to authenticate transactions.

Partnerships with businesses

itsme partners with a host of organizations to facilitate transactions between them and users. This includes a range of major banks and financial businesses, government bodies, insurance companies, healthcare organizations and mobile network operators.

Here are some use cases:

  • Ensuring safe financial transactions in the banking and finance sector

  • Authenticating e-commerce purchases

  • Accessing government services online

  • Allowing users to check secure medical records and services.

Features

Digital identity verification

itsme allows users to confirm their identity digitally when accessing various online services.

Secure authentication

It uses advanced security measures, such as biometric data (fingerprint or facial recognition) and a unique personal code, to ensure the user's identity.

Transaction signing

Users can securely sign documents, providing legally recognized signatures and non-repudiation.

Ease of use

Itsme simplifies the login process for various online services, eliminating the need for multiple passwords and login credentials.

Simple user registration

Users can register their itsme account using electronic identification (eID) or by using their bank card and card reader.

Benefits for businesses of partnering with itsme

  • Improved customer experience by streamlining the authentication process

  • Enhanced security to reduce the risk of identity theft and fraud

  • Regulatory compliance with strict data protection and identification requirements

  • Trust and credibility by using a recognized identification tool.

How customers use itsme

When a customer attempts to make a transaction or to log in to an account covered by itsme, the app generates a notification on their smartphone. They enter the itsme code and that verifies that they are who they say they are.

Compliance

The app complies with the European Union’s rules on data protection and electronic identification.

It helps organizations maintain their obligations under the General Data Protection Regulation (GDPR). In addition, it provides a solution to offer multi-factor authentication for verification as required by the Payment Services Directive (PSD2) and offers a qualified electronic signature as defined by the Electronic Identification and Trust Services Regulation (eIDAS). In addition, itsme qualifies as a reliable means of identification under eIDAS.



*Disclaimer: This content does not constitute legal advice. The suitability, enforceability or admissibility of electronic documents will likely depend on many factors such as the country or state where you operate, the country or state where the electronic document will be distributed as well as the type of electronic document involved. Appropriate legal counsel should be consulted to analyze any potential legal implications and questions related to the use of electronic documents.